Shipping policy
Vibe Spin – Shipping Policy
At Vibe Spin, we aim to deliver your order as quickly and reliably as possible. Please review our shipping policy below.
Order Processing Time
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Orders are typically processed within 1–3 business days
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Processing times may be extended during high-demand periods or holidays
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You will receive a confirmation email once your order has been processed
Shipping Times
Estimated delivery times:
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United Kingdom: 5–10 business days
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Europe: 7–12 business days
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International: 7–15 business days
Please note that these are estimated timeframes and may vary depending on external factors.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Please allow 2–5 days for tracking information to update after dispatch.
Delays & Delivery Issues
While we work with trusted shipping partners, delays can occasionally occur due to:
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Courier disruptions
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Customs clearance
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Incorrect shipping information
Vibe Spin is not responsible for delays once the order has been handed over to the shipping carrier.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact our support team.
Customers who selected Shipping Protection or the 30-Day Warranty option at checkout may be eligible for:
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A replacement, or
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A full refund
for items that are lost or damaged during transit.
Incorrect Address
It is the customer’s responsibility to ensure that all shipping details are correct.
If an incorrect address is provided:
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We cannot guarantee changes once the order has been processed
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We are not responsible for orders delivered to the wrong address
Contact Us
If you have any questions about your shipment, please contact our support team and include your order number for faster assistance.
Vibe Spin Team